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What should you do if your Seattle home alarm system goes off?

July 03, 2023
Home security alarm notification on smartphone.

Your home security system protects your residence – and your loved ones – against the various risks you may face, like theft, fire, and flooding. Even though your home may be ready, that doesn’t mean you are. Do you have a good idea of what to do if your Seattle home alarm system goes off? The blasting of an alarm can be jarring, confusing, and may cause panic. Your best bet is to stay composed and adhere to these straightforward tips.

Actions to Take When Your Home Alarm System In Seattle Sounds

It’s a scenario no resident wishes to encounter, but it’s also the reason why you put in a home alarm system from the outset. You’re woken up from a deep sleep with the telltale sounding of an alarm after one of your sensors has been tripped. Now what are you going to do?

  1. Stay calm. This is easy to say but harder to do when your home security alarm is blasting, and your pulse is racing. But staying calm is the best way to appraise what’s going on. Avoid the temptation of trying to handle the emergency alone but instead let your monitoring experts and first responders perform their job.
  2. Attend to your family. Your priority should be your family and moving them out of harm’s way. In the event of a burglary, this might mean moving to an appointed safe room as far away from entrances as possible. It’s likely that your alarm already deterred the intruder, but it’s always wiser to be safe than sorry. If there’s smoke or a blaze, please leave your residence without delay.
  3. Grab your cell phone. Nowadays, most individuals have their smartphones at all times, but you may fail to take it during an emergency. Try to remember it. You’ll be able to stay in touch with your monitoring experts and get updates through your home security app.

Collaborate With Your 24-hour Monitoring Team

Whenever your home alarm system in Seattle goes off, your 24-hour monitoring professionals will instantly act. Their first step is to validate your alarm, and that involves getting in contact with you. The procedure they follow is based on the type of emergency. For example, when a medical emergency is triggered, a single attempt will be made to contact you before assistance is deployed. In the event of an intrusion - the most common type of alarm - a monitoring agent will abide by these steps to reach out to you:

  • An effort will be made to reach you through the central command panel. You will generally be asked for a passcode.
  • If that isn’t successful, a call is made to your main contact number.
  • A secondary number or your primary contact person is tried next.
  • If there still isn’t an answer, area police are dispatched.
  • Your monitoring professionals will attempt to reach you again after emergency personnel are contacted.

If you're not in a position to communicate with monitoring agents, don't worry. Assistance will still be sent even when you're not available to verify the emergency.

Get prepared for any situation with a Vivint home alarm system in Seattle

Get prepared for any situation with a modern home alarm system in Seattle from Vivint. Dial (206) 590-6257 to begin customizing your property’s defense today.